Because Every Pilgrim Deserves Ease, Dignity & Peace
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For many of us, the dream of performing Umrah is planted long before our feet ever touch the blessed ground of Makkah.
It grows in our hearts during moments of dua, hardship, and hope, a quiet wish that one day Allah will invite us as His guest.
Yet for some pilgrims, especially our parents, our elders, or those with medical or mobility challenges, that dream can come with unspoken worries:
➡ “Will I be able to manage the walking?”
➡ “What if the pain becomes too much?”
➡ “I don’t want to slow anyone down…”
➡ “I don’t want to depend on others.”
These thoughts are real, and they are heavy. And many people keep them silent because admitting difficulty can feel emotional, especially when the heart is full of love for Allah and longing for His House.
But here is a reminder that matters:
➡ Needing help does not reduce your faith.
➡ Seeking ease does not reduce your reward.
➡ Allah sees your intention before your footsteps.
Islam is a religion of mercy — mercy from Allah, and mercy from us toward one another.
Allah Does Not Burden a Soul Beyond Its Capacity
The Qur’an beautifully comforts us:
لَا يُكَلِّفُ اللَّهُ نَفْسًا إِلَّا وُسْعَهَا
“Allah does not burden a soul beyond that it can bear.” Surah Al-Baqarah 2:286
This is not only a verse —
It is reassurance.
It is permission.
It is compassion written into revelation.
If walking long distances causes pain, breathlessness, imbalance, or fear —
there are services available in Masjid al-Haram to make your journey easier.
Using support is not weakness.
It is accepting the mercy Allah has placed on your path.
Booking a Manual, Electric, or Golf Cart for Tawaf & Sa’i
The Haramain Authority provides official cart and wheelchair services for pilgrims who need support, whether due to ageing, disability, injury, pregnancy, chronic pain, or post-surgery recovery.
There are three types of mobility support available:
- Golf Cart : shared electric seating for groups
- Manual Cart with Attendant : pushed by trained assistance
- Free Self-Push Manual Cart : for a companion or family to assist
These services help pilgrims perform:
- Tawaf only
- Sa’i only
- Or both as part of Umrah
And the peace it brings, especially to families, is priceless.
It turns a journey of physical pain into a journey of spiritual presence.
It turns fear into focus.
It turns struggle into sincerity.
Step-by-Step: How to Book a Cart Online
Visit the booking website: https://carts.alharamain.gov.sa
*** Make sure to be on local Wifi or using Saudi number
Step 1 : Choose the cart type (نوع الخدمة):
- Golf Cart (عربة جولف)
- Manual Chair With Attendant Assistance (عربة بدافع)
- Free Manual Self-Push Chair (عربة مجانية)
Step 2 : Select your journey (نوع الرحلة):
- Tawaf Only (طواف)
- Sa’i Only (سعي)
- Full Umrah (عمرة)
Step 3 : Click التالي (Next)
Step 4 : Choose your date (حدد التاريخ)
Step 5 : Select number of passengers (عدد الركاب) and timing (التوقيت):
- Morning (صباحًا)
- Evening (مساءً)
Step 6 : Click عرض الرحلات (View Trips) Choose the most suitable time slot.
Step 7 : Enter your details:
- Name (الاسم)
- Mobile number (رقم الجوال)
- Email (البريد الإلكتروني)
Step 8 : Click إرسال رمز التحقق
You will receive a verification code (OTP), then agree to the terms.
Step 9 : Click التالي (Next)
Complete the booking and payment process.
Booking confirmed! You will receive an electronic ticket to show at the service area.
Why Booking in Advance Helps
Booking ahead can:
✔ Reduce waiting time
✔ Help avoid crowds
✔ Secure the type of assistance needed
✔ Allow time to prepare emotionally and physically
✔ Ease anxiety about “not knowing what to expect”
For carers : it removes uncertainty.
For elderly parents : it restores confidence.
For the whole family : it allows everyone to worship with calm hearts.
A Message to Elders & Those With Medical Needs
If you walk slowly...Allah sees your patience.
If you need a chair...Allah sees your humility.
If you complete Umrah seated...Allah sees the effort of your heart.
Your reward is not measured in steps.
Your reward is measured in sincerity and sacrifice.
And sometimes, your willingness to ask for help is an act of worship too.
A Message to Sons, Daughters & Carers
If you are helping a parent fulfill this dream,
if you are pushing a wheelchair, holding a hand, guiding a slow step,
know this:
Every push is charity.
Every step you share is written.
Every moment of inconvenience is multiplied.
Looking after a parent in the House of Allah…
few blessings compare.
Final Thought
Worship With Ease, Travel With Dignity
Whether you walk, get assisted, or ride, you are still a guest of Allah.
Your Umrah is valid, valuable, and beloved.
Your journey is not diminished, it is simply different.
And different is still blessed.
May Allah grant you ease, accept your worship, reward your intention, and make every step, whether taken or assisted, a step toward His Mercy and His Jannah.
Ameen.
